There is a recent statistic showing that in some local Social Security Offices anywhere from 10% to 15% of the people who walk in for help are turned away without getting service.

The percentage of people who call into local offices without someone answering the telephone are probably even higher.

We are very fortunate in Bloomington, Illinois to have good staff at the local social security office. The waits for walk-in service are not too bad, and I can get almost all my phone calls answered.

It is a different story at other area offices. For instance, I find it difficult to get through on the telephone to Springfield, Champaign, Peru and Peoria, Illinois local offices.

What is your experience with social security help? Any good stories? Horror stories?